1 Introduction & Scope
This privacy policy applies to all users of the game65 (https://game65.win) website and application. By accessing our platform, registering, or using our services, you agree to this privacy policy.
Game65 treats the protection of your personal data as a fundamental responsibility. We believe transparency is the foundation of trust — which is why every aspect of how we collect and use your information is clearly explained here.
2 What Data We Collect
Game65 collects two types of data — what you provide directly and what is gathered automatically while you use the platform.
Information you provide directly:- Full name, date of birth, and gender
- Mobile number and email address
- Current address and nationality
- National ID or passport number (for KYC verification)
- Payment method details (bKash/Nagad/Rocket number)
- Information provided in support tickets
- IP address and device type
- Browser version and operating system
- Site access times, page visits, and session duration
- Game history and transaction logs
- Cookies and local storage data
3 How We Use Your Data
Game65 uses the information collected for the purposes listed below. Each purpose is related to ensuring your service or fulfilling legal obligations:
| Purpose of Use | Required Information | Basis |
|---|---|---|
| Account creation and management | Name, email, mobile | Contract |
| Identity Verification (KYC) | NID, date of birth | Legal |
| Transaction Processing | Payment Information | Contract |
| Fraud Prevention | IP, device, logs | Legitimate Interest |
| Customer Support | Support ticket information | Contract |
| Promotions & Offers | Email, game history | Consent |
| Regulatory Reporting | Transaction Records | Legal |
4 How Long Your Data Is Retained
Game65 does not retain your data longer than necessary. Your information is stored for as long as your account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations.
- Account data — up to 5 years after account closure
- Transaction records — up to 7 years as required by law
- KYC documents — 5 years from the date of verification
- Customer support logs — 2 years from the date of resolution
- Marketing data — deleted immediately upon withdrawal of consent
5 Sharing Data with Third Parties
Game65 never sells your personal data. However, limited information may be shared with select trusted partners to deliver our services:
- Payment Processors: bKash, Nagad, Rocket — used solely to complete transactions
- Identity Verification Services: Registered third parties for KYC processing
- Cybersecurity Services: For fraud detection and prevention
- Legal Authorities: Under a valid order from a court or regulatory authority
6 Cookie Policy
Game65 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser. We use three types of cookies:
Required for login sessions and security. These cannot be disabled.
To understand site performance and usage patterns. You may opt out at any time.
Used to remember your language, theme, and personalized settings. You may opt out at any time.
You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some game65 services.
7 Your Rights
As a game65 user, you have important rights over your own data. Each right is explained below:
Right to Know
To find out what data we hold about you, submit a request to support. Full details will be provided within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. We will update it as quickly as possible.
Right to Erasure
When closing your account, you may request deletion of your data. All information beyond what is required by law will be removed.
Right to Restrict Processing
You may request that your data not be used for specific purposes, particularly for marketing communications.
Right to Portability
You may request a copy of your data in a machine-readable format.
8 Child Protection
Game65 strictly enforces an 18+ policy. We do not knowingly collect data from anyone under 18. If we become aware that a minor's data has been collected, it will be deleted immediately and the account will be closed.
9 International Data Transfers
Game65's servers are primarily located in Asia. In some cases, your data may be processed on servers in other countries to support technical services. In such instances, we ensure that the country or service provider in question maintains equivalent privacy protections.
For any international transfers, game65 ensures all necessary contractual safeguards are in place. Your data is never transmitted to an unsecured environment.
10 Security Measures
Game65 has implemented industry-standard technical and organizational measures to protect your data. The key components of our security framework are:
- SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
- Two-Factor Authentication (2FA): An additional layer of security for account login
- Firewall & Intrusion Detection: 24/7 system monitoring
- Regular Security Audits: Periodic audits conducted by third-party experts
- Data Masking: Sensitive information is masked even within internal systems
- Access Controls: Only authorized personnel can access specific information
11 Privacy Policy Updates
Game65 may update this privacy policy from time to time. For any significant changes, we will notify you by email to your registered address and display an announcement on the platform.
Updated policies take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend checking this page regularly.
12 Contact & Complaints
If you have any questions, concerns, or complaints about our privacy policy, please contact our support team. We aim to respond within 48 hours.
Game65 is always working to protect your rights. Your trust is our most valuable asset — and we are committed to upholding it.